Shipping policy

At Petivana, we’re committed to delivering your pet essentials quickly, safely, and with care.

🚚 Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email once your order is shipped.

🌍 Shipping Locations

We currently ship to most regions worldwide. If your location isn’t supported at checkout, feel free to contact us at kokitoedward18@gmail.com.

⏱️ Estimated Delivery Times

USA: 5–10 business days
UK & Europe: 7–14 business days
Canada & Australia: 7–15 business days
Rest of World: 10–20 business days

Delivery times may vary based on location and customs clearance.

💸 Shipping Costs

Shipping fees are calculated at checkout based on your location and order weight. We occasionally offer free shipping promos, so stay tuned!

🐾 Tracking Your Order

Once your order ships, you'll receive a tracking number by email. If you haven’t received it within 5 days of placing your order, contact us at kokitoedward18@gmail.com.

🛑 Shipping Delays